Yes, as of September 15, 2021, ActivePDF has moved to a new Support Portal in order to integrate with the PDFTron team.
For existing tickets, please add any new comments to the new portal. Just reference your old ticket number, so we can transition that issue from old to new.
If you experience any trouble with the New Support Portal, please contact us directly at CustomerService@activepdf.com or call us at 949-582-9002
We appreciate your ongoing support for ActivePDF!