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  1. ActivePDF Support | Knowledgebase
  2. Customer Service

Customer Service

Useful information for our wonderful customers

Licensing

  • Existing Customer licensing entitlements
  • Building a Licensed Installer
  • How do I move my License?
  • Adding Extension Key
  • Managing ActivePDF Licenses
  • Keeping Track of Your ActivePDF License Activations
See all 16 articles

Customer Service FAQ

  • ActivePDF Policies
  • Watermark appears on output
  • How to Create an Account in ActivePDF
  • Error -998

Installation

  • Installing ActivePDF with Virus scan software
  • Installing Toolkit Royalty Free licensing
  • Installing ActivePDF Products
  • Installing and Activating Products on Systems without Internet Access
  • Converting an Evaluation License to a Production License
  • Installing ActivePDF Products on a Windows 2012 R2 Server

Troubleshooting

  • Cookies must be enabled in your browser to sign in.
  • Browser Privacy Add-on Applications Must be White-listed
  • Remove Duplicate Entries inside License Manager
ActivePDF Support | Knowledgebase
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